VARSITY is committed to protecting the privacy of our patients, clients, and website/app users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information across our website, mobile app, and in-person services.
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Consent
By accessing or using our website, mobile application, or in-person services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
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Information We Collect
We may collect the following personal information:
- Name, age, gender
- Contact details: address, phone number, email
- Medical history and treatment records
- Photographs (including for before/after treatment)
- Financial/payment information
- IP address, browser type, and device information
- User behavior on our digital platforms
- Feedback, testimonials, and communication history
- How We Use Your Information
We use your personal information to:
- Provide medical consultations and treatments
- Book, manage, and confirm appointments
- Send updates, reminders, and promotional offers (via email, SMS, WhatsApp)
- Customize your experience on our website/app
- Improve our services and internal operations
- Ensure regulatory compliance
- Conduct research and analytics (in anonymized form)
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Sharing and Disclosure
We do not sell or lease your personal information. We may share data with:
- Authorized medical professionals and staff at VARSITY
- Payment service providers and cloud storage vendors
- Legal or regulatory authorities, when required
- Third-party tools used for CRM, appointment scheduling, or analytics (bound by data protection agreements)
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Security
We implement industry-standard security measures including:
- SSL encryption
- Role-based access control
- Secure storage and restricted access to sensitive information
While we take all reasonable precautions, no system can be completely secure. You use our digital services at your own risk.
- Cookies & Tracking
We use cookies and similar technologies to analyze site traffic, enhance user experience, and offer personalized content. You can control or disable cookies through your browser settings.
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Access & Control
You may:
- Request access to your personal data
- Request corrections or updates
- Withdraw consent to use your data (which may limit access to certain services)
Email us on hello@varsityskinwellness.com in to initiate any of these requests.
- Retention of Data
We retain your personal data for as long as necessary to provide services or as required by law (typically for a minimum of 3 years from last interaction).
- Children’s Privacy
VARSITY does not knowingly collect data from children under 13 without parental consent. If you believe a child has provided personal data, contact us immediately for prompt removal.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date. Continued use of our services implies your acceptance of the updated policy.
Contact us
Address
First Floor, 12/168, Shivalik Rd, Block E, Malviya Nagar, Delhi, New Delhi, Delhi 110017
